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Affective Computing for Managing Crisis Communication

  • Egle Klekere

    Research output: Chapter in Book/Report/Conference proceedingConference paperResearchpeer-review

    Abstract

    The cross-disciplinary thesis 'Affective Computing for Managing Crisis Communication' intends to explore the emotion factors in crisis communication by applying affective computing methods. The purpose of the research is to increase communication efficiency amid crises by developing: (1) a deeper understanding of the role and impact of emotions in crisis situations; (2) a conceptual framework for affective computing-supported crisis communication and (3) a machine learning-driven real-time crisis emotion monitoring tool ('affective social listening') that supports crisis communicators with a predictive potential regarding the potential outcomes in different crisis scenarios.

    Original languageEnglish
    Title of host publication2023 11th International Conference on Affective Computing and Intelligent Interaction Workshops and Demos Aciiw 2023
    Place of PublicationNew York
    PublisherIEEE
    Pages1-4
    ISBN (Electronic)9798350327458
    ISBN (Print)979-835032745-8, 9798350327458
    DOIs
    Publication statusPublished - 2023

    Publication series

    Name2023 11th International Conference on Affective Computing and Intelligent Interaction Workshops and Demos, ACIIW 2023

    Keywords

    • affective computing
    • computational communication
    • crisis communication
    • emotions in crisis

    OECD Field of Science

    • 1.2 Computer and Information Sciences

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