Abstract
Personal e-services guarded by eID remain foreign to public organizations and citizens in many countries. In this context, Germany is an interesting case to study. While much of the e-government adoption research focuses on developing countries, Germany is a technologically advanced and wealthy country, close to the Nordic countries with widely accepted eIDs for private and public e-services. Still, Germany experiences rather poor adoption of its eID. Because most public services in Germany are provided through municipalities, we asked the municipalities why they rarely provide e-services with an option for citizens to identify themselves with the eID. The result is ten reasons of poor adoption of e-services and the eID, and a background story.
| Original language | English |
|---|---|
| Title of host publication | Information Systems and Technologies - WorldCIST 2023 |
| Editors | Alvaro Rocha, Hojjat Adeli, Gintautas Dzemyda, Fernando Moreira, Valentina Colla |
| Publisher | Springer Science and Business Media Deutschland GmbH |
| Pages | 292-301 |
| Number of pages | 10 |
| ISBN (Print) | 9783031456473 |
| DOIs | |
| Publication status | Published - 2024 |
| Externally published | Yes |
| Event | 11th World Conference on Information Systems and Technologies, WorldCIST 2023 - Pisa, Italy Duration: 4 Apr 2023 → 6 Apr 2023 |
Publication series
| Name | Lecture Notes in Networks and Systems |
|---|---|
| Volume | 801 |
| ISSN (Print) | 2367-3370 |
| ISSN (Electronic) | 2367-3389 |
Conference
| Conference | 11th World Conference on Information Systems and Technologies, WorldCIST 2023 |
|---|---|
| Country/Territory | Italy |
| City | Pisa |
| Period | 4/04/23 → 6/04/23 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 16 Peace, Justice and Strong Institutions
Keywords
- Adoption of E-services
- Adoption of eID
- eID
- Electronic Identification and Authorization
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