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Assessing Poor Adoption of the eID in Germany

  • German Federal Foreign Office
  • Stockholm University

Research output: Chapter in Book/Report/Conference proceedingConference paperResearchpeer-review

4 Citations (Scopus)

Abstract

Personal e-services guarded by eID remain foreign to public organizations and citizens in many countries. In this context, Germany is an interesting case to study. While much of the e-government adoption research focuses on developing countries, Germany is a technologically advanced and wealthy country, close to the Nordic countries with widely accepted eIDs for private and public e-services. Still, Germany experiences rather poor adoption of its eID. Because most public services in Germany are provided through municipalities, we asked the municipalities why they rarely provide e-services with an option for citizens to identify themselves with the eID. The result is ten reasons of poor adoption of e-services and the eID, and a background story.

Original languageEnglish
Title of host publicationInformation Systems and Technologies - WorldCIST 2023
EditorsAlvaro Rocha, Hojjat Adeli, Gintautas Dzemyda, Fernando Moreira, Valentina Colla
PublisherSpringer Science and Business Media Deutschland GmbH
Pages292-301
Number of pages10
ISBN (Print)9783031456473
DOIs
Publication statusPublished - 2024
Externally publishedYes
Event11th World Conference on Information Systems and Technologies, WorldCIST 2023 - Pisa, Italy
Duration: 4 Apr 20236 Apr 2023

Publication series

NameLecture Notes in Networks and Systems
Volume801
ISSN (Print)2367-3370
ISSN (Electronic)2367-3389

Conference

Conference11th World Conference on Information Systems and Technologies, WorldCIST 2023
Country/TerritoryItaly
CityPisa
Period4/04/236/04/23

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 16 - Peace, Justice and Strong Institutions
    SDG 16 Peace, Justice and Strong Institutions

Keywords

  • Adoption of E-services
  • Adoption of eID
  • eID
  • Electronic Identification and Authorization

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