E-government Adoption: The Role of Perception of Digital Technology in the Public Service of Ghana

John Djomaakwei Quaye; Eriks Sneiders

doi:10.1109/ICEDEG48599.2020.9096759

E-government Adoption: The Role of Perception of Digital Technology in the Public Service of Ghana

John Djomaakwei Quaye
, Eriks Sneiders

Stockholm University

Research output: Chapter in Book/Report/Conference proceeding › Conference paper › Research › peer-review

4 Citations (Scopus)

Abstract

Despite the benefits of e-government in transforming the public sectors across the world, its implementation in Africa experiences numerous setbacks. Human aspects have been identified as an underwriting factor leading to such setbacks; still, the role of the human aspects has been only partially studied. This research investigates how perception of digital technology by public servants in Ghana may have influenced the adoption of e-government in Ghana. We have discovered 13 relationships between 8 technology perception factors and 5 e-government adoption factors. Analysis of these relationships allowed us suggesting recommendations regarding e-government adoption to the government, public administration managers, and e-government designers in developing countries.

Original language	English
Title of host publication	2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020
Editors	Luis Teran, Luis Teran, Jhonny Pincay, Edy Portmann
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	225-230
Number of pages	6
ISBN (Electronic)	9781728158822
DOIs	https://doi.org/10.1109/ICEDEG48599.2020.9096759
Publication status	Published - Apr 2020
Externally published	Yes
Event	7th International Conference on eDemocracy and eGovernment, ICEDEG 2020 - Buenos Aires, Argentina Duration: 22 Apr 2020 → 24 Apr 2020

Publication series

Name	2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020

Conference

Conference	7th International Conference on eDemocracy and eGovernment, ICEDEG 2020
Country/Territory	Argentina
City	Buenos Aires
Period	22/04/20 → 24/04/20

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure
SDG 16 Peace, Justice and Strong Institutions
SDG 17 Partnerships for the Goals

Keywords

acceptance of digital technology
e-government adoption factors
ICT in developing countries
ICT4D

Access to Document

10.1109/ICEDEG48599.2020.9096759

Cite this

Quaye, J. D., & Sneiders, E. (2020). E-government Adoption: The Role of Perception of Digital Technology in the Public Service of Ghana. In L. Teran, L. Teran, J. Pincay, & E. Portmann (Eds.), 2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020 (pp. 225-230). Article 9096759 (2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ICEDEG48599.2020.9096759

Quaye, John Djomaakwei ; Sneiders, Eriks. / E-government Adoption : The Role of Perception of Digital Technology in the Public Service of Ghana. 2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020. editor / Luis Teran ; Luis Teran ; Jhonny Pincay ; Edy Portmann. Institute of Electrical and Electronics Engineers Inc., 2020. pp. 225-230 (2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020).

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title = "E-government Adoption: The Role of Perception of Digital Technology in the Public Service of Ghana",

abstract = "Despite the benefits of e-government in transforming the public sectors across the world, its implementation in Africa experiences numerous setbacks. Human aspects have been identified as an underwriting factor leading to such setbacks; still, the role of the human aspects has been only partially studied. This research investigates how perception of digital technology by public servants in Ghana may have influenced the adoption of e-government in Ghana. We have discovered 13 relationships between 8 technology perception factors and 5 e-government adoption factors. Analysis of these relationships allowed us suggesting recommendations regarding e-government adoption to the government, public administration managers, and e-government designers in developing countries.",

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author = "Quaye, \{John Djomaakwei\} and Eriks Sneiders",

note = "Publisher Copyright: {\textcopyright} 2020 IEEE.; 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020 ; Conference date: 22-04-2020 Through 24-04-2020",

year = "2020",

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language = "English",

series = "2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020",

publisher = "Institute of Electrical and Electronics Engineers Inc.",

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Quaye, JD & Sneiders, E 2020, E-government Adoption: The Role of Perception of Digital Technology in the Public Service of Ghana. in L Teran, L Teran, J Pincay & E Portmann (eds), 2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020., 9096759, 2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020, Institute of Electrical and Electronics Engineers Inc., pp. 225-230, 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020, Buenos Aires, Argentina, 22/04/20. https://doi.org/10.1109/ICEDEG48599.2020.9096759

E-government Adoption: The Role of Perception of Digital Technology in the Public Service of Ghana. / Quaye, John Djomaakwei; Sneiders, Eriks.
2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020. ed. / Luis Teran; Luis Teran; Jhonny Pincay; Edy Portmann. Institute of Electrical and Electronics Engineers Inc., 2020. p. 225-230 9096759 (2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020).

Research output: Chapter in Book/Report/Conference proceeding › Conference paper › Research › peer-review

TY - GEN

T1 - E-government Adoption

T2 - 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020

AU - Quaye, John Djomaakwei

AU - Sneiders, Eriks

PY - 2020/4

Y1 - 2020/4

N2 - Despite the benefits of e-government in transforming the public sectors across the world, its implementation in Africa experiences numerous setbacks. Human aspects have been identified as an underwriting factor leading to such setbacks; still, the role of the human aspects has been only partially studied. This research investigates how perception of digital technology by public servants in Ghana may have influenced the adoption of e-government in Ghana. We have discovered 13 relationships between 8 technology perception factors and 5 e-government adoption factors. Analysis of these relationships allowed us suggesting recommendations regarding e-government adoption to the government, public administration managers, and e-government designers in developing countries.

AB - Despite the benefits of e-government in transforming the public sectors across the world, its implementation in Africa experiences numerous setbacks. Human aspects have been identified as an underwriting factor leading to such setbacks; still, the role of the human aspects has been only partially studied. This research investigates how perception of digital technology by public servants in Ghana may have influenced the adoption of e-government in Ghana. We have discovered 13 relationships between 8 technology perception factors and 5 e-government adoption factors. Analysis of these relationships allowed us suggesting recommendations regarding e-government adoption to the government, public administration managers, and e-government designers in developing countries.

KW - acceptance of digital technology

KW - e-government adoption factors

KW - ICT in developing countries

KW - ICT4D

UR - https://www.scopus.com/pages/publications/85089134677

U2 - 10.1109/ICEDEG48599.2020.9096759

DO - 10.1109/ICEDEG48599.2020.9096759

M3 - Conference paper

AN - SCOPUS:85089134677

T3 - 2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020

SP - 225

EP - 230

BT - 2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020

A2 - Teran, Luis

A2 - Pincay, Jhonny

A2 - Portmann, Edy

PB - Institute of Electrical and Electronics Engineers Inc.

Y2 - 22 April 2020 through 24 April 2020

ER -

Quaye JD, Sneiders E. E-government Adoption: The Role of Perception of Digital Technology in the Public Service of Ghana. In Teran L, Teran L, Pincay J, Portmann E, editors, 2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020. Institute of Electrical and Electronics Engineers Inc. 2020. p. 225-230. 9096759. (2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020). doi: 10.1109/ICEDEG48599.2020.9096759

E-government Adoption: The Role of Perception of Digital Technology in the Public Service of Ghana

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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Cite this