Abstract
Purpose: This paper aims to provide insights into the integration of blockchain technology in e-government services. Design/methodology/approach: The article invokes an exploratory approach to emphasize the possibilities of integrating blockchain technology in e-government services. A cybernetic model is detailed in the paper for bridging the gulf between blockchain and e-government. Findings: The integration of blockchain technology in e-government services is capable of enhancing the efficiency and effectiveness of service delivery. Furthermore, this integration would facilitate in maintaining the privacy of the online transactions. Originality/value: Hitherto, studies have focused on the blockchain technology in many sectors; however, the integration and utility of blockchain technology for the government sector have remained unexplored. The current study seeks to fill this gap.
| Original language | English |
|---|---|
| Pages (from-to) | 246-258 |
| Number of pages | 13 |
| Journal | Digital Policy, Regulation and Governance |
| Volume | 24 |
| Issue number | 3 |
| DOIs | |
| Publication status | Published - 14 Jun 2022 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 16 Peace, Justice and Strong Institutions
OECD Field of Science
- 1.2 Computer and Information Sciences
Keywords
- Blockchain
- Cybernetic model
- E-government
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