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Performance measurement framework with indicator life-cycle support

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Abstract

The performance measurement method introduced in this paper is based on the five-step indicator lifecycle that covers formal definition of indicators, measurement, analysis, reaction, and reformulation of indicator definitions. Performance measurement framework is introduced that support this performance measurement method and that enables the indicator lifecycle. The goal of this research is to provide a method for performance measurement that ensures timely and to given context appropriate decision making process. For the purposes of storing the information necessary for decision support a data warehouse is used as a component of the process measurement framework.

Original languageEnglish
Title of host publicationBaltic DB and IS 2012 - Local Proceedings and Materials of Doctoral Consortium of the 10th International Baltic Conference on Databases and Information Systems
Pages115-127
Number of pages13
Publication statusPublished - 2012
EventMaterials of Doctoral Consortium of the 10th International Baltic Conference on Databases and Information Systems, Baltic DB and IS 2012 - Vilnius, Lithuania
Duration: 8 Jul 201211 Jul 2012

Publication series

NameCEUR Workshop Proceedings
Volume924
ISSN (Print)1613-0073

Conference

ConferenceMaterials of Doctoral Consortium of the 10th International Baltic Conference on Databases and Information Systems, Baltic DB and IS 2012
Country/TerritoryLithuania
CityVilnius
Period8/07/1211/07/12

Keywords

  • Data warehouse
  • Indicator lifecycle
  • Key performance indicators
  • Performance measurement

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