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Teletraffic problems in the contact center industry

  • Shneps-Shneppe M. A.
  • , Jānis Sedols
  • Matemātikas un informātikas institūts

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)22-30
JournalAutomatic Control and Computer Sciences.
Volume44
Issue number1
Publication statusPublished - 2010
Externally publishedYes

OECD Field of Science

  • 1.2 Computer and Information Sciences

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