Cloud Based Cross-system Integration for Small and Medium-sized Enterprises

The usage of information technology (IT) is one of the major factors for ensuring the growth and competitiveness of enterprises, as well as it also benefits the effective knowledge management within the organisation. There are large-scale knowledge management systems (KMS) covering the full functionality for facilitating the effectiveness and productivity of employees. These systems are frequently integrated into other organisation's management systems. But the most of the small and medium-sized enterprises (SMEs) cannot afford to use these KMS, and also the full functionality of these KMS is not necessary for them. Thus, the solution is to combine the parts of cloud based knowledge management systems with business process information systems that jointly propel the business core of the enterprise. This paper investigates the architecture of different cloud based solutions for knowledge management to define the possibilities of cross-system integrations.