E-government Adoption: The Role of Perception of Digital Technology in the Public Service of Ghana

John Djomaakwei Quaye; Eriks Sneiders

doi:10.1109/ICEDEG48599.2020.9096759

E-government Adoption: The Role of Perception of Digital Technology in the Public Service of Ghana

John Djomaakwei Quaye
, Eriks Sneiders

Stockholm University

Zinātniskās darbības rezultāts: Nodaļa grāmatā/enciklopēdijā/konferences krājumā › Konferences zinātniskais raksts › Pētniecība › koleģiāli recenzēts

4 Atsauces (Scopus)

Kopsavilkums

Despite the benefits of e-government in transforming the public sectors across the world, its implementation in Africa experiences numerous setbacks. Human aspects have been identified as an underwriting factor leading to such setbacks; still, the role of the human aspects has been only partially studied. This research investigates how perception of digital technology by public servants in Ghana may have influenced the adoption of e-government in Ghana. We have discovered 13 relationships between 8 technology perception factors and 5 e-government adoption factors. Analysis of these relationships allowed us suggesting recommendations regarding e-government adoption to the government, public administration managers, and e-government designers in developing countries.

Oriģinālvaloda	Angļu
Rīkotāja publikācijas nosaukums	2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020
Redaktori	Luis Teran, Luis Teran, Jhonny Pincay, Edy Portmann
Izdevējs	Institute of Electrical and Electronics Engineers Inc.
Lapas	225-230
Lapu skaits	6
ISBN (Elektroniski)	9781728158822
DOIs	https://doi.org/10.1109/ICEDEG48599.2020.9096759
Publikācijas statuss	Publicēts - apr. 2020
Ārēji publicēts	Jā
Pasākums	7th International Conference on eDemocracy and eGovernment, ICEDEG 2020 - Buenos Aires, Argentīna Ilgums: 22 apr. 2020 → 24 apr. 2020

Publikāciju sērijas

Nosaukums	2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020

Konference

Konference	7th International Conference on eDemocracy and eGovernment, ICEDEG 2020
Valsts/Teritorija	Argentīna
Pilsēta	Buenos Aires
Periods	22/04/20 → 24/04/20

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9. IAM — Rūpniecība, Inovācija un Infrastruktūra
16. IAM — Miers, Taisnīgums un Spēcīgas Iestādes
17. IAM — Partnerības Mērķu Sasniegšanai

Piekļuve Dokumentiem

10.1109/ICEDEG48599.2020.9096759

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Quaye, J. D., & Sneiders, E. (2020). E-government Adoption: The Role of Perception of Digital Technology in the Public Service of Ghana. (gadā) L. Teran, L. Teran, J. Pincay, & E. Portmann (Red.), 2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020 (lpp. 225-230). Zinātniskais raksts 9096759 (2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ICEDEG48599.2020.9096759

Quaye, John Djomaakwei ; Sneiders, Eriks. / E-government Adoption : The Role of Perception of Digital Technology in the Public Service of Ghana. 2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020. redaktors / Luis Teran ; Luis Teran ; Jhonny Pincay ; Edy Portmann. Institute of Electrical and Electronics Engineers Inc., 2020. lpp. 225-230 (2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020).

@inproceedings{5d5d037c7fbc4e3b8743ebf7b1ccd940,

title = "E-government Adoption: The Role of Perception of Digital Technology in the Public Service of Ghana",

abstract = "Despite the benefits of e-government in transforming the public sectors across the world, its implementation in Africa experiences numerous setbacks. Human aspects have been identified as an underwriting factor leading to such setbacks; still, the role of the human aspects has been only partially studied. This research investigates how perception of digital technology by public servants in Ghana may have influenced the adoption of e-government in Ghana. We have discovered 13 relationships between 8 technology perception factors and 5 e-government adoption factors. Analysis of these relationships allowed us suggesting recommendations regarding e-government adoption to the government, public administration managers, and e-government designers in developing countries.",

keywords = "acceptance of digital technology, e-government adoption factors, ICT in developing countries, ICT4D",

author = "Quaye, \{John Djomaakwei\} and Eriks Sneiders",

note = "Publisher Copyright: {\textcopyright} 2020 IEEE.; 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020 ; Conference date: 22-04-2020 Through 24-04-2020",

year = "2020",

month = apr,

doi = "10.1109/ICEDEG48599.2020.9096759",

language = "English",

series = "2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020",

publisher = "Institute of Electrical and Electronics Engineers Inc.",

pages = "225--230",

editor = "Luis Teran and Luis Teran and Jhonny Pincay and Edy Portmann",

booktitle = "2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020",

address = "United States",

}

Quaye, JD & Sneiders, E 2020, E-government Adoption: The Role of Perception of Digital Technology in the Public Service of Ghana. (kur) L Teran, L Teran, J Pincay & E Portmann (red.), 2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020., 9096759, 2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020, Institute of Electrical and Electronics Engineers Inc., lpp. 225-230, 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020, Buenos Aires, Argentīna, 22/04/20. https://doi.org/10.1109/ICEDEG48599.2020.9096759

E-government Adoption: The Role of Perception of Digital Technology in the Public Service of Ghana. / Quaye, John Djomaakwei; Sneiders, Eriks.
2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020. red. / Luis Teran; Luis Teran; Jhonny Pincay; Edy Portmann. Institute of Electrical and Electronics Engineers Inc., 2020. lpp. 225-230 9096759 (2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020).

Zinātniskās darbības rezultāts: Nodaļa grāmatā/enciklopēdijā/konferences krājumā › Konferences zinātniskais raksts › Pētniecība › koleģiāli recenzēts

TY - GEN

T1 - E-government Adoption

T2 - 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020

AU - Quaye, John Djomaakwei

AU - Sneiders, Eriks

PY - 2020/4

Y1 - 2020/4

N2 - Despite the benefits of e-government in transforming the public sectors across the world, its implementation in Africa experiences numerous setbacks. Human aspects have been identified as an underwriting factor leading to such setbacks; still, the role of the human aspects has been only partially studied. This research investigates how perception of digital technology by public servants in Ghana may have influenced the adoption of e-government in Ghana. We have discovered 13 relationships between 8 technology perception factors and 5 e-government adoption factors. Analysis of these relationships allowed us suggesting recommendations regarding e-government adoption to the government, public administration managers, and e-government designers in developing countries.

AB - Despite the benefits of e-government in transforming the public sectors across the world, its implementation in Africa experiences numerous setbacks. Human aspects have been identified as an underwriting factor leading to such setbacks; still, the role of the human aspects has been only partially studied. This research investigates how perception of digital technology by public servants in Ghana may have influenced the adoption of e-government in Ghana. We have discovered 13 relationships between 8 technology perception factors and 5 e-government adoption factors. Analysis of these relationships allowed us suggesting recommendations regarding e-government adoption to the government, public administration managers, and e-government designers in developing countries.

KW - acceptance of digital technology

KW - e-government adoption factors

KW - ICT in developing countries

KW - ICT4D

UR - https://www.scopus.com/pages/publications/85089134677

U2 - 10.1109/ICEDEG48599.2020.9096759

DO - 10.1109/ICEDEG48599.2020.9096759

M3 - Conference paper

AN - SCOPUS:85089134677

T3 - 2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020

SP - 225

EP - 230

BT - 2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020

A2 - Teran, Luis

A2 - Pincay, Jhonny

A2 - Portmann, Edy

PB - Institute of Electrical and Electronics Engineers Inc.

Y2 - 22 April 2020 through 24 April 2020

ER -

Quaye JD, Sneiders E. E-government Adoption: The Role of Perception of Digital Technology in the Public Service of Ghana. (gadā) Teran L, Teran L, Pincay J, Portmann E, redaktori, 2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020. Institute of Electrical and Electronics Engineers Inc. 2020. lpp. 225-230. 9096759. (2020 7th International Conference on eDemocracy and eGovernment, ICEDEG 2020). doi: 10.1109/ICEDEG48599.2020.9096759

E-government Adoption: The Role of Perception of Digital Technology in the Public Service of Ghana

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